Organisation: Sunderland City Council
Job Category: ICT
Location: Culture House
Salary: Grade 4 (SCP 12 – 17) £28,598 – £31,022 pro rata
Salary Band: £20001 to £30000
Contract Type: Permanent
Working Pattern: Part time
Date Posted: 29-05-2026
Closing Date: 11-06-2026 11:59
Reference: 296852
About the job
We are seeking a highly organised and digitally confident Digital Systems Administrator to support the operation of Culture House. This role will lead on the day-to-day administration and optimisation of key digital systems, ensuring they are effectively managed across ticketing, website content, event scheduling, and customer engagement. You will play a vital role in supporting a seamless and high-quality digital experience for audiences, partners, and staff.
The post will also support the wider Creative Smart City Hub Library services, ensuring digital systems are effectively aligned across cultural, library, and community-facing activity.
Key Tasks
- Administer and maintain ticketing and CRM systems (Spektrix)
- Manage and update website content via WordPress, ensuring accuracy and usability
- Support event scheduling, planning, and data management using Artifax
- Ensure integration and consistency across digital systems and platforms
- Coordinate event listings, digital content, and customer communications
- Produce reports and insights to support performance monitoring and audience development
- Provide systems support across Culture House, the Creative Smart City Hub Library services
- Work collaboratively across teams to ensure smooth operational delivery
- Contribute to continuous improvement of digital systems and processes
We are looking for someone who:
- Has hands-on experience with Spektrix, WordPress, and Artifax
- Has experience managing digital systems within a busy venue, cultural, library, or events environment
- Is highly organised, with excellent attention to detail
- Is confident working across multiple systems and priorities
- Takes a proactive and solutions-focused approach
- Communicates effectively and works well as part of a team
Applications should be made on-line at northeastjobs.org.uk/sunderlandcitycouncil. For further assistance contact Customer Enabling Services by email: jobs@sunderland.gov.uk
Please note that CVs are not accepted.
Please note that all communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Please remember to check your junk mail items.
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www.northeastjobs.org.uk/job/_/296852