Organisation: Gateshead Council
Job Category: ICT
Location: Gateshead Civic CentreHybrid
Salary: £39,152 – £41,771
Salary Band: £30001 to £40000
Contract Type: Permanent
Working Pattern: Full time
Date Posted: 08-10-2025
Closing Date: 22-10-2025 11:59
Reference: 287095
About the job
We’re looking for a Senior Cloud and Infrastructure Officer, Interested?
Do you want a role where you’re recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? Interested in joining a great organisation with an employee offer and experience that rivals others? Are you looking for a new challenge? If so, please keep reading as you’re just what we’re looking for!
The team…
The Infrastructure Team are responsible for the Gateshead domain which allows over 4600 users to log on via a desktop device, a laptop, an iPad or remotely via Citrix and gain secure access to their required applications, files and folders. This is achieved using Microsoft Active Directory alongside Microsoft Entra ID which allows Gateshead IT to control and monitor who can access the Gateshead domain, control what the user can see when they access, allow IT via security policies to secure the end user device to comply with the latest security recommendations.
We manage and safeguard over 400 servers with our corporate backup solution, look after various systems such as VMware, Citrix, Azure and assist with other IT teams to manage our Microsoft 365 solution which includes Exchange Online, Teams, SharePoint Online and OneDrive
About the role….
We are looking to appoint a Senior Cloud and Infrastructure Officer within the IT Service Infrastructure Team, you will be responsible for the ongoing support of the Council’s on premise and Azure computing infrastructure ensuring that high availability and continuity of service is maintained, assisting with IT projects as and when necessary and resolving reported issues.
You must have 2 years current and proven experience in Infrastructure support. You should have a good working knowledge of Active Directory, Microsoft Server operating systems, Storage Area Networks, Azure Cloud, Microsoft 365, VMware, Citrix, SharePoint Online and on premise and cloud backup solutions
You will need excellent written and verbal communication, and a proven ability to communicate effectively to elected members, senior managers, and staff and at all levels, using a range of mediums
A bit about Gateshead Council…
Gateshead is a constantly changing borough combining modern facilities with a fascinating heritage and the demand for our services continues to grow. We engage with many partners and contract a high number of services to deliver the best outcomes for our community. We’re truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are.
People really are our greatest asset at Gateshead Council, and we value every employee. We encourage our people to think differently, do the right thing and be innovative.
What’s in it for you? Well, there’s so much on offer and here’s just a few of the highlights!
You’ll be paid a competitive salary £39,152 – £41,771 pa
We’ll help you save for your future with an outstanding employer contribution to your pension.
You will receive an annual leave entitlement starting at 28 days per year (pro-rata for part time employees) rising to 32, 2 of which may be fixed by the council at any time. You also have the chance to buy up to 10 additional holidays per year.
You’ll have the opportunity to participate in the Council’s Flexi time scheme, subject to management approval and business needs, which could be up to 26 flexi days per year.
We offer hybrid working arrangements to ensure a positive work life balance.
A robust Workforce Development offer with opportunities for learning to progress your career and to enhance your knowledge in specific areas.
You’ll have access to our new benefits platform VIVUP where you can get discounts and offers on online and high street shopping
You’ll have access to great health and wellbeing support and ability to use our cycle to work scheme. Working with our partners, GLL you can also access discounted leisure facilities Gym and Leisure Centre Memberships | Better
It’s time to apply!
We’re delighted that you want to come and work with us. Please take a look at the full job profile via this link job profile It’s important that you read it in full and check that you meet the essential criteria, because when we start choosing people to come and meet us we’ll be checking to ensure that they meet the essential criteria as set out in the job profile.
For an informal discussion or if you need any assistance, please contact Andy Harwood on 0191 433 3768 or Andy Tulip on 0191 433 2680
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www.northeastjobs.org.uk/job/_/287095